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Welcome to OneTapDrive! By using our website or app, you have to fully agree to the given terms and conditions that are here to ensure your experience is smooth and hassle-free.
Complete your reservation on our platform, and you’ll get a final, upfront price—no surprises or hidden fees. Once confirmed, you’ll receive an invoice at the email you provide.
Payments are straightforward: use your credit card. However, any additional fees, like currency conversion charges, are your responsibility. The amount displayed during booking is exactly what you’ll be charged.
Local laws require all passengers to wear seatbelts. Please follow the driver’s instructions during your trip. Prohibited actions include opening doors while the car is moving, throwing objects outside, or leaning out of the windows. Smoking and drinking alcohol in the vehicle are strictly forbidden. Violations may result in cleaning charges or compensation for downtime.
Occasional delays or cancellations caused by events like strikes or extreme weather are part of the service limitations. Compensation in such cases may be limited.
Passengers and luggage must adhere to the vehicle’s safety limits. If there’s a safety concern, the driver may refuse excess passengers or luggage.
Our fleet includes various categories, like Luxury and Standard. Images shown during booking are for reference, and the actual car may differ. If the reserved vehicle isn’t available, we’ll provide an upgraded option whenever possible.
We grant you a temporary license to view and download content from OneTapDrive’s site for personal, non-commercial purposes. However, this license does not transfer ownership.
Here’s what you cannot do:
If you breach any of these conditions, your license will automatically terminate. OneTapDrive reserves the right to revoke access at any time. Upon termination, you must delete any downloaded materials, whether digital or printed.
We do our best to keep things running smoothly, but we can’t control everything. If something goes wrong—whether it’s a loss, delay, or disruption—we’re not liable. This includes financial hiccups, data issues, or business interruptions. Even if you’ve flagged the possibility of a problem, we can’t take responsibility for damages.
We work hard to keep our platform accurate and reliable, but mistakes happen. Sometimes, there might be a typo or an outdated piece of information. We fix these as quickly as possible. To improve your experience, we also update our content, features, and services from time to time—often without prior notice.
Sometimes, we update our terms to keep up with changes in the business or to improve the way we work. If anything changes, it’ll be official only if it’s put in writing by OneTapDrive. It’s a good idea to check these terms now and then to stay in the loop.
The Platform and its Services are maintained to stay accessible as much as possible. However, interruptions may occur, and fault-free operation cannot be ensured. Maintenance or upgrades might lead to temporary unavailability, often without notice, but efforts are made to minimize downtime. No guarantees are provided against service interruptions, and the right to modify, pause, or discontinue any part of the Platform, including user access, is reserved.
Links to external websites are included for convenience but do not serve as endorsements. These sites are managed independently, and responsibility for their content, reliability, or availability lies with their respective administrators. Interactions with such websites are undertaken at your own risk.
Terms of use may change at any time without prior notice. Continued use of the Platform confirms acceptance of the latest terms.
All disputes or claims involving the Platform are subject to UAE laws and fall under its jurisdiction.
Airport transfers include a single, non-stop journey either starting from or ending at a UAE airport. Additional stops during the trip are not permitted.
One parking fee is covered for airport transfers and is included in the booking.
The chauffeur service caters to single trips and is not intended for continuous shuttling of multiple passengers. For custom arrangements, inquiries can be sent to info@onetapdrive.com.
The platform and all its materials are provided "as is," without any guarantees. We can’t promise that everything is always accurate, suitable, or reliable. This includes any implied warranties, such as fitness for a specific purpose, quality, or lack of copyright issues. Use of the Platform outside the UAE must comply with local laws. Exporting or re-exporting materials in violation of UAE laws is strictly prohibited.
"We," "our," or "us" refers to OneTapDrive Portal operating under "OneTapDrive," including its team, affiliates, agents, and representatives. The term "platform" covers both the website and app, while "you" or "the client" refers to the user. The Service includes options like managing vehicle listings, banner advertising, highlighting cars, and email marketing. By signing the Advertising Agreement, you agree to the outlined terms. "Month" in all agreements means 30 days.
Payment must be made in full before services begin. Post-dated checks are accepted if arranged in advance. Pricing and packages are detailed in the Advertising Agreement and may change with notice. Success fees apply as agreed, and VAT may be added based on laws. Payments are processed weekly, and refunds are only issued for valid complaints. If services are not provided, no payments will be made.
Paid content—whether submitted via credit card, check, or transfer—is non-refundable unless stated otherwise.
No guarantees are provided beyond what is explicitly stated. Liability for issues is limited to the cost of the service paid. External factors like tech issues or delays beyond control are not the platform’s responsibility. If claims arise from your content, you must cover any damages or costs.
Terms may change and will be updated on the platform. Agreements cannot be transferred without approval. UAE law governs this Agreement, and disputes are resolved in Dubai courts. If any term is invalid, the rest remain effective, with adjustments made to align with original intent.
"We," "our," or "us" refers to OneTapDrive Portal and its team, while "you" or "the client" refers to users of the Service. The Service includes advertising campaigns, banners, and microsites. By signing the Advertising Agreement, you accept these terms.
Ensure submitted content complies with laws and isn’t misleading or harmful. Using or referencing the platform elsewhere requires prior approval. The platform reserves the right to review or remove content if necessary. Responsibility for data security and communication costs rests with you.
The Agreement lasts three months and can be renewed. It may be suspended or terminated for reasons such as non-payment, breach of terms, or submission of false content. If terminated, obligations up to that point remain valid.
The platform is provided "as is" with no guarantees. Liability for damages or tech interruptions is not assumed. Mentioning products or services doesn’t imply endorsement.
The Agreement is governed by UAE law, with disputes resolved in Dubai courts. Invalid terms will be replaced to preserve intent without affecting the rest of the Agreement.
By focusing on simplicity and clarity, these terms aim to make your experience with OneTapDrive stress-free and transparent. Happy renting!
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